cloud-killed-by-doors said: Hi! I'm the uh, awkward storenvy anon there. Is it a huge bother to ask how you just generally get started with storenvy? I mean, I know that that's really a stupidly generic question, but I made an account a while ago and got really overwhelmed with the interface. I'm sorry if this bothers you at all and if you'd rather not delve into this you are by NO means obligated to. I just really respect you as an artist and from what I've seen you've definitely been successful IMO!
When I first signed up for it I was a little overwhelmed too, but I asked my buddy zamii070 for some help and she did help me out, so that’s radical.
Okay so assuming you’ve JUST opened your store and have not done anything to it yet, you can go one of two ways.You can design your store or you can just start listing products. If I were you I’d just go straight to listing products, that way when you’ve actually got stuff to sell, you can see how your store’s layout will look around your listings.
OKAY so from the top. To list a new product:
1. Go to storenvy.com. In the upper right-hand corner, there should be a little icon that looks like this:
click on that. That will take you to your dashboard. When you’re on your dashboard, look up at the little green tabs and you’ll see one that says products, observe:
Click on the one that says ‘Products’. That will take you to your products page, which is where you go about listing the stuff you have for sale.
So once you’re on the Products page, there should be a little blue button to the vicinity of the righthand side of the page and it’ll say ‘Add new product.’
^ Like that. Once you’ve found that, click on it and it will populate a sort of drop-down interface that allows you to list your new product. It looks like this:
Once you’re there, pick your product name, price, and category. Assuming you’re selling prints or stickers or jewelry, it should be pretty easy for you to categorize all of that, so go ahead and do that to the best of your ability. After you finalize your initial product creation, it’ll take you to a new page, and you’ll get a message like this:
(if you cant read it, it basically says good job you listed a thign.)
Okay so your next step is to customize the item you’re selling. To the lefthand side of the item customization page, you should see a little area that looks like this:
As the name suggests, this is your product status bar. Each product has this, and it’s essentially a slider. Click the different options to set the product’s current availability. The ‘Active’ button means you can currently purchase the item. ‘Hidden’ means the item will not show up in your storefront, and ‘Coming Soon’ means that the item will be listed, but without an option to buy, and a little ‘Coming Soon’ banner will show up over the item’s picture in your storefront.
Below the Product status bar is your Shipping group area, where you choose which shipping group (or which cost of shipping will be applied to the item you’re selling). It looks like this:
This is a particularly important thing to note because Storenvy’s default shipping is set to, I believe, around $7.50 which for small items like stickers and tiny prints is kind of outrageous since more often than not you can ship those items using stamps instead.
The catch is, you have to make your own shipping groups. We’ll get into that later, but keep in mind that this is something important that you don’t want to forget about. Charging your buyers too much for shipping is a dick move.
OKAY that being said, the remainder of this page is relatively self-explanatory, but there are some things that might be kind of ??? to you so I’ll touch on those briefly.
LABELS! Let’s look at the labels panel. If you scroll down a bit, it’s located JUST under the shipping notes panel. (I mostly ignore the shipping notes panel because I don’t use packing slips. If you do, we’ll get into that later as well.)
OK SO THIS IS LABELS. This helps your buyers understand what is going on with the product you’re selling. Tick the ‘On Sale’ box if you are decreasing the price of an item temporarily. You have to decrease the price manually. Keep that in mind. The preorder box is… well, for preorders. Ticking this box lets your buyers know that the item will not ship right away, that they are only preordering it, and it will ship some time in the future .
If your item is going to be a preorder, putting an ETA on the shipdate in the item description is usually a good idea. Saying something along the lines of ‘This item is scheduled to ship in late March’ or something to that effect usually works just fine.
The next section I’m gonna talk about is tags!
The tags section SHOULD be self explanatory, but not always. I use this section to describe the item im selling by fandom, usually, since all of my products are considered fanart. So stuff like ‘Pokemon, pokemon xy, professor sycamore,’ etc.
AFTER THAT, You have the product image section. For this section, you should do your best to have your products displayed cleanly. What I mean by that is like, if you are selling a physical product, don’t take pictures of that shit with a webcam and like 200 x 200 pixels. You’re going to want clean, well-lit photographs at least 600 x 600 pixels. People wanna really SEE what they’re buying, you know? ok. MOVING ON!
OK THIS NEXT PART IS SUPER DUPER IMPORTANT SO PAY ATTENTION!!
Now we’re going to talk about variants and stock levels.
First of all, let’s discuss stock levels. Stock levels refer to the amount of a product that you have in stock, or, available for purchase. This is super important because it helps you keep track of how many items you have sold versus how many items you have left to sell. Check it:
Click the little edit button, and this happens:
So here’s where you take care of your stock. What I do, if this is a fresh product is enter equal levels in the ‘in stock’ box and the ‘Full stock’ box.
What this does is tell their system that you do, in fact, have a full stock of items. So if you have 100 stickers to sell, enter 100 in both boxes, and then click ‘Save changes.’ You don’t have to worry about editing the stock bar after that, because when you make a sale, Storenvy automatically adjusts your stock for you. It’s super handy!!
OK now let’s talk about Variants.
Variants exist for products that have alternate versions. So for example, my Free! Iwatobi Swim Club charms.
They are all acrylic charms, but they have different styles. So for this, I could use the ‘Variants’ function.
First, click this:
Once you’ve done that, a new dropdown will extend, and it will look like this:
In this area, you can describe the variant you’re working with. So for me, in the ‘Name’ area, I’d type something to the affect of ‘Makoto Tachibana 1” Acrylic Charm’ if that’s what my variant was. I’ll ignore the SKU since I don’t have a SKU system, and I input the stock on that particular item.
Then, click save changes. Do this as many times as you need to for as many variants of an item you have! And then when you’re done, you’ll see this:
This tells you that all of these items will show up under one listing! So when someone wants to purchase a specific style of item from one listing, they can do so.
I’m going to use a screencap from Zamii’s store to show this effect in action:
Here you can see what the Variant function looks like on a product page.
(ALSO if you want one of Zam’s cute bows click here.)
OKAY WE’RE NOT DONE YET THERE’S A LOT MORE. Next I’m gonna talk about shipping because THAT IS IMPORTANT.
Okay so go back to your dashboard, and click on the green ‘Settings’ Tab.
Right under that tab, you’re going to see a LITTLE TINY BUTTON like this that unfortunately, a lot of people miss:
THIS IS SUPER IMPORTANT CLICK ON IT!!!
This will take you to a page where you can see your shipping groups and classes. This is a very crucial thing to take note of because you don’t want to overcharge your buyers, or undercharge so that you lose profit for shipping.
This is what my shipping page looks like.
Shipping classes are usually broken down into two categores: Standard, which means ‘Shipping in my own country’ so like US to US, UK to UK, Canada to Canada, etc. Everywhere else usually refers to like shipping something overseas or out of the country, which often times can cost considerably more.
This is how I’ve got my shipping set up, and it works reasonably well.
I’m not going to go too in depth with how to change this stuff as it is pretty standard: just click the edit buttons and input the correct amounts and save.
If you are not sure what you should charge for shipping or how it works, do not hesitate to go to the post office and talk to someone there. Bring some examples of what you will be shipping and like 99% of the time they will be happy to help you out and give you the information you need.
OH AND ON THAT NOTE: Remember when I spoke about shipping groups earlier?
yeah, remember this? This is on the product page for each item you’re selling. MAKE SURE YOU SELECT THE CORRECT SHIPPING GROUP FOR EACH ITEM! If you have to go back and edit that, do it!!
UHH OKAY that’s all I can really think about for now *u* this is the most important stuff, I think, so I hope this helps.
zakkanaction said: Hello Jo! for your most recent piece with Bert, Annie and Reiner - how did you get the effects outlining the 3 of them? *q* when I zoom into the picture, the left side of Bert has a red outline while his right is blue. How did you achieve that, or is that just my mobile screen being wonky? haha thanks in advance!! u w u
ah it’s super easy! you just need photoshop
Wanna try this